Q.
How long will my carpets take to dry?
A.
There are a many factors to consider, the amount of
soiling in the carpet, the length of pile, the weather, the temperature
in the property. Part of a professional carpet cleaners skill is to clean
the carpets as thoroughly as possible and leave the carpets as dry as possible.
However with the latest equipment and methods we use they should be dry
in 3 to 4 hours. Q.
Will my carpet shrink?
A.
Some carpets are prone to shrinkage. We can spot this at the time of your
free survey, and can take measures for prevention.
Q.
I have heard that carpets get dirty quicker
once they have been cleaned.
A.
Using the correct cleaning system is important.
Some systems and incorrect application methods may leave residues which
accelerates re-soiling and defeats the whole purpose of cleaning. This
is not the case with the systems and products that we of course use.
Q.
Will I have to clear all the furniture
out of the room?
A.
No. Whilst we appreciate the removal of small objects
and breakables, we have a system of working with larger pieces. This will
cause less inconvenience to yourself.
Q.
How long
will it take you to clean my carpets?
A.
At
the time of your free survey, we can give you an accurate time scale.
Again with the latest equipment we use, we will complete the work as fast
as possible in order that your home or premises will return to normal
as soon as possible.
Q.Will
hot water extraction (steam cleaning) damage my carpet?
A.
No! Hot water extraction is the
method preferred by Shaw Industries and many other major carpet manufacturers.
It is considered by many to be the best method of removing embedded soil
and other contaminants.
Q. I
have a new stain on my carpet, "what can I do?"
A. Call us as soon as possible,
never try to remove the stain yourself using high street brands as these
will damage your carpet. Do not apply hot water & never scrub the
stain.
We have over 50 different stain removers for professional use only. |